Maintain Your Website goes an extra mile to ensure that your identifiable and non-identifiable information is safe and secure, when you visit our website. As a company, we understand the significance and take privacy of all visitors very seriously.
At any point during our contract agreement or beyond, we will not share or pass on your personal/confidential information to third parties for any reason. Apart from this, we will also not collect or sell your information for commercial purposes.
What Information Is Collected?
As we operate in service industry, it is essential to obtain some sort of identifiable and/or non-identifiable information of visitors to help them provide a better user experience.
For instance, when you visit our website, we may track information such as your domain name, browser type, IP address, and other relevant things to personalise your experience for future visits. On our website, we track the following:
- Date and time of visit
- Time span on a page
- Services viewed
If you choose to hire one of our services, we would require your first and last name, billing and shipping address, bank or credit/debit card details, email address, phone number, and more.
How Is This Information Used?
The above mentioned information obtained directly or indirectly will be used for the following purposes:
- Personalised user experienced for better support
- Marketing emails regarding deals and discounts
- Billing and invoices
- Set up your account for store
- Payments & Refunds
Account information and more.
Consumer Data Safety Measures
We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.
Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.
We hold a policy of using the pseudonym to ensure the following:
With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.
Moreover; as our staff comprises of people from different regions and cultures, hence the use of pseudonym helps us present a uniform culture of the organization